Find answers to common questions about our shoe repair services, pricing, turnaround times, and more.
Common questions about our services
Most shoe repairs are completed within 3-5 business days. Simple repairs like heel replacements can often be done the same day or within 1-2 days. More complex repairs like sole replacements or leather restoration may take 5-7 days. We'll give you an estimated completion date when you drop off your items.
Yes! We offer free estimates for all repair work. Simply bring your items to our shop and we'll assess the damage and provide you with a detailed quote before any work begins. There's no obligation to proceed.
We repair all types of footwear including dress shoes, casual shoes, work boots, fashion boots, athletic shoes, sandals, and more. We work with leather, suede, synthetic materials, rubber, and all common sole types.
We accept cash, check, and all major credit cards. Payment is due upon pickup of your repaired items.
Yes, we offer rush services when our schedule allows. Same-day or next-day service may be available for simple repairs. Rush fees vary depending on the complexity of the repair. Ask us when you drop off your items.
Questions about costs and quotes
Heel repair typically ranges from $15-$40 depending on the type of heel and materials needed. Rubber heel caps start around $15, while leather heels or block heels may be higher. We provide exact quotes after inspecting your shoes.
Sole replacement costs vary based on the type of sole and shoe. Rubber sole replacements typically range from $40-$80, while leather soles may be $50-$100+. We'll provide an exact quote after inspection.
In most cases, yes! Quality shoes and boots can be expensive, and a repair often costs a fraction of replacement. For leather dress shoes or work boots, repair can extend their life by years, making it a smart investment.
Yes, we stand behind our work. If a repair fails under normal use, bring it back and we'll fix it at no charge. Our goal is to ensure every customer is completely satisfied with their repair.
Questions about specific repair types
Yes! Separated soles can often be repaired by re-gluing or stitching, depending on the material and extent of separation. In some cases, a full sole replacement may be recommended for a longer-lasting fix.
Absolutely! We repair leather bags, purses, wallets, briefcases, and more. Services include handle replacement, strap repair, zipper replacement, clasp repair, and leather restoration.
Yes, we offer shoe stretching services for leather and some synthetic materials. We can stretch shoes in width and length to improve comfort. Results vary depending on the material.
Yes, we can repair or replace broken zippers on boots and shoes. This includes zipper slider replacement, zipper tape repair, and in some cases, full zipper replacement.
Yes! We offer leather restoration services including color matching, scratch repair, conditioning, and cleaning. We can often restore leather to look nearly new, though results depend on the extent of damage.